support > FAQ

1 What is Point Blank?

Point Blank is a free-to-play first person shooter developed by Zepetto and locally published in the Philippines by Garena Philippines.

2 How can I report cheaters and hackers?

Everyone can report a cheater or hacker by creating submitting a report in the Point Blank Court Martial page.

3 How can I request for my account's ban to be lifted?

If your account has been suspended without using hacks or cheats. You can create a thread on our Ban Appeals section located on our forums.

Kindly follow the format to ensure that the process of unbanning will be more efficient.

  • Garena Username
  • Garena UID
  • In-game name in Point Blank
  • Image of proof of ban

4 Where can I guy Garena Shells?

Visit this page for more information.

5 How can I convery my Garena Shells?

You can go to the shop website via the game or website. For more information regarding ingame conversion, kindly click on this link.