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HOW TO REPORT HACKERS AND SUBMIT HACKS
April 13, 2016

Go to Guide for Reporting Cheaters

Go to Guide for Reporting a Hack Software

Go to Guide for Submitting Ban Appeal

REPORT CHEATERS

  1. Navigate to the Point Blank PH website (http://pb.garena.ph).
  2. Hover over the “Support” tab and click on “Abuse Report”.

  3. From the “Abuse Report” page, click on the “Report Users” button.
  4. Fill in the details for your report:
    • Date of the game
    • Trooper name (of player being reported)
    • Type of hack
    • In-game screenshot or video link as evidence
    • Your Garena UID
  5. After filling in the details, click on Submit.

 

REPORT THE HACK SOFTWARE

  1. Navigate to the Point Blank PH website (http://pb.garena.ph).
  2. Hover over the “Support” tab and click on “Abuse Report”.
  3. From the “Abuse Report” page, click on the “Report Program” button.
  4. Fill in the details for your report:
    • Name of cheat/hack
    • What the cheat/hack does (tick from a number of choices or create your own)
    • Download link of the cheat/hack
    • Your Garena UID
  5. After filling in the details, click on Submit.


SUBMIT A BAN APPEAL REQUEST

  1. Navigate to the Point Blank PH website (http://pb.garena.ph).
  2. Hover over the “Support” tab and click on “Abuse Report”.
  3. From the “Abuse Report” page, click on the “Ban Appeal” button.
  4. Fill in the details for your request:
    • Trooper Name or In-game name
    • Garena UID
    • Date account was discovered banned
    • Additional Details (optional)
  5. After filling in the details, click on Submit.



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